Privacy Policy
This Privacy Policy describes how Stop Storage (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details: Your name, address, phone number, and email.
- Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: Your username, password, security questions, and other information used for account security purposes.
- Customer support information: The information you include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, such as:
- Companies supporting our Site and Services.
- Payment processors who collect payment information to process your payments and fulfill your orders.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
- Providing Products and Services: To process payments, fulfill orders, send notifications, create and manage accounts, arrange for shipping, and facilitate returns or exchanges.
- Marketing and Advertising: To send promotional communications, tailor Services, and provide advertisements.
- Security and Fraud Prevention: To detect, investigate, or prevent fraudulent, illegal, or malicious activities.
- Service Improvement and Communication: To provide customer support and improve our Services.
Cookies
Like many websites, we use Cookies on our Site. Cookies are used to power and improve our Site and Services, run analytics, and enhance user interaction. You can manage your cookie preferences through your browser settings, but blocking Cookies may impact your experience.
How We Disclose Personal Information
We may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:
- Vendors and service providers (e.g., IT management, payment processors, data analytics, fulfillment partners).
- Business and marketing partners.
- Affiliates within our corporate group.
- Compliance with legal obligations, enforcement of terms, or protection of rights.
User-Generated Content
If you post reviews or other content on public areas of the Services, this information may be publicly accessible. We are not responsible for the privacy or security of any publicly available information.
Third-Party Websites and Links
Our Site may link to third-party websites. We are not responsible for their privacy or security practices. Please review their privacy policies before sharing your information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe we have collected information about a child, please contact us.
Security and Retention of Your Information
We implement security measures to protect your information but cannot guarantee “perfect security.” Information may be retained based on legal obligations, account maintenance, or other business needs.
Your Rights
Depending on your location, you may have rights such as:
- Accessing or correcting your personal information.
- Deleting your personal information.
- Withdrawing consent for data processing.
- Managing communication preferences.
You may exercise these rights by contacting us using the details below.
Complaints
If you have concerns about how we handle your information, please contact us. If you are unsatisfied, you may contact your local data protection authority.
International Users
Your information may be transferred and processed outside your country of residence. For users in Europe, we use recognised transfer mechanisms for international data transfers.
Contact
For questions about this Privacy Policy or to exercise your rights, please contact us at:
- Email: admin@stopstorage.com.au
- Address: 34 Bakewell Dr & 3 Paxton Way, Port Kennedy WA 6172